COVID-19 Update

From our Towne Family to yours,

At Towne Auto, we are doing everything that we can to ensure our customers and employees remain safe during these unprecedented and changing times due to the impact of Coronavirus (COVID-19). While purchasing a vehicle or having your car serviced may not be a top priority, here at Towne Auto, we have been updating our practices per the guidance provided to us from the State of New York’s Governor’s Office, the NYS Department of Motor Vehicles and the NYS Automobile Dealer Association.

In accordance with Governor Cuomo’s executive order, all of our Towne sales showrooms are now closed until further notice but we’re here and ready to assist you with sales online and over the phone.  We are able to arrange in-store deliveries by appointment only or we can safely deliver your vehicle right to your door.

Our Service, Collison and Parts Departments remain open to serve you.

For the safety of all of our customers and employees, our top priority remains everyone’s health and safety.  We are cleaning, disinfecting and practicing social distancing at all of our facilities.  Our team is following responsible hygiene to include frequent hand-washing and maintained cleaning of their work spaces.   You can expect that your newly purchased or serviced vehicle will have all touch-points sanitized before delivery.

We will continue to update you as we work through this challenge together.  We remain dedicated to keeping you safe and informed as we assist you during these times.

Stay safe.  Stay connected.  Stay Buffalo Strong.

Frank Downing

Towne Auto President