SERVICE DEPT. ADMIN ASSISTANT

Location:
Towne Ford, Hyundai Orchard Park

Job Description:
prepare and submit factory warranty claims
Help prepare Service Department weekly payroll
booking labor to customer pay and internal repair orders
printing multi-point inspection forms
processing loaner agreements
Handle overflow customers as needed
Assist with telephone answering and processing overflow calls.
Perform out-going calls to schedule Special Order Parts
Prepare monthly NYSI reminder cards
Perform follow up on FMA, Special Order Parts, Declined Work, etc…
Cover lunch & absences for Service Cashier / Appointment Coordinator

Experience:
Automotive knowledge / Prefer warranty background
Cashier & Customer Service Exp
Must have a valid & clean NYS drivers’ license – be 18 years or older, & strong work ethic

Schedule:
Mon-Fri – 8:00 am – 5:00 pm

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